Belle Tire

Bethany Mellen 2 months ago

Husband took car in on 7/23 and asked them to call with a quote before starting everything. Quote came back for $1,900 for brakes and tires. They told my husband over the phone that they would also replace the cabin air filter and windshield wipers for free. He agreed to this on the phone. When he showed up to pick up the car later that day, they charged him $2,479.76. He asked for a printed copy of everything, to which they said the printer wasn’t working and they couldn’t give it to him. He noticed that he was charged for wiper blades and air cabin filters which was supposed to be free. The guy said he didn’t know who told him that. This is our first time using Belle Tire and we will not be back. Very disappointed in the lack of transparency and hidden fees they tack on. Not for sure why we even asked for the quote if they weren’t going to follow through.

Shelly Klein 2 months ago

Ernie the new manager is awesome and went above and beyond for me replacing my battery and alternator at a price that was so reasonable compared to other mechanics. They are full auto service, not just tires . They have done my brakes years ago and no problems. They guarantee their work and warranty all parts for 3 yrs. The staff is great; very professional and knowledgeable. Shout out to Shane, Zach & Tommy. I am very pleased with my customer service here. Ernie as a manager, I believe; makes such a positive impact on this location since they got rid of the abusive girl manager. I will always come back to this location due to all these employees, the quick service time and the price. Thank you everybody for your hard work and pleasant attitude!

Jakharie Moore 2 months ago

DO NOT COME HERE I have waited 2-3 weeks for my vehicle to get done. Shane is horrible with communication. I have calling at least 5 times a week to get an update with my vehicle and theres never anything done to it. When I came to pick my vehicle up it looked the same as when I dropped it off (after waiting 2-3 weeks). These people will lie about anything and everything when you’re being patient. I never was an irate customer and was patient throughout the whole process and I was still lied to. RUN FROM THIS PLACE. I do not recommend. I use my vehicle for my job and I am on the verge of losing my job because of Shane never ordering any parts. I came in to get 3 new tires and was left being charged $2,000 for things Im told that was needed to fix my vehicle. Im sure the things that were needed on my vehicle is all a lie. When I first initially started asked for an estimate, i was told 850$. The i got a call back later and was told $2000. Adding unnecessary services to my car. The place is a rip off. I am so unsatisfied with this company.

Solomon Arterburn 3 months ago

Unkind and unhelpful. I had a flat tire on the side of the road, and managed to get it fixed at 7:45pm. I called and asked if there was a way they could get me in before closing at 8. I had no expectation for them to say yes, but I was told to come in and that the mechanics would do their best. I showed up to very passive aggressive behavior, and when the door was closing, they began cussing me out, not realizing I could still hear them. They then told me it was general wear on the inside of the tire and it would need replaced entirely. I drove 1 1/2 hours home on my spare to find that my 1 month old tire simply had a nail in it and needed a patch. They are rude, impolite, and don't know what they are talking about. If you don't want me to come in, then you can say so when I call ahead, but don't be a jerk and cuss me out after saying you will help.

reagan 5 months ago

I scheduled an appointment to have some new tires installed here and was a little nervous going in after reading some mixed reviews about this location. Upon my arrival, I found out I mistakenly purchased the wrong size tire and they didn’t have my size in stock. They ended up giving me a free upgrade to some even nicer tires that would’ve cost me $300 more at full retail price for them. I ended up with some really nice tires for an incredible price. Staff was very friendly and I would recommend to anyone in need of new tires due to having such a positive experience! Thank you Belle Tire!